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Privacy Policy

THE INFORMATION WE COLLECT:

This notice applies to all information collected or submitted on our website via email or any forms you voluntarily fill out. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone number(s)
  • Questions to assess your service needs
  • Comments and/or Opinions about Comfort Squad Heating & Cooling

THE WAY WE USE INFORMATION:

We use the information you provide about yourself to respond to your email contact or on-line form submittal.  We do not share the information with any outside parties. If you express interest in our services, we will add you to our mailing list automatically. Registered users may receive announcements from us about products, services, special offers, and newsletters.  Out of respect for the privacy of our users, you can easily unsubscribe at anytime (see How to Contact Us below). We will not re subscribe you if you have removed yourself from our list.  Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

WEBSITE ANALYTICS PRIVACY POLICY

This website uses analytics tools (such as Google Analytics, a web analytics service provided by Google, Inc., aka “Google”).  This information is then used to evaluate visitors′ use of the website by collecting anonymous statistics to compile statistical reports on website activity.

Analytics software uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by the analytics provider′s servers. Google and other analytics providers will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google and other analytics providers may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf.  The Web Analytics providers used do not associate your IP address with any other data held by them. Neither Comfort Squad Heating & Cooling nor the Web Analytics Vendors will link, or seek to link, an IP address with the identity of a computer user. Comfort Squad Heating & Cooling will not associate any data gathered from this site with any personally identifiable information from any other source.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google and other analytics providers in the manner and for the purposes set out above.

USE OF COOKIES AND SESSIONS

We use cookies and server sessions when you enter our educational tools. These scripted items are used only to personalize your experience. The script allows us to track your answers to questions and provide you a customized result at the end of the tool usage.  The cookie file is stored on your hard drive and can be deleted by you at any time. The session file is stored on our server. We do not retrieve or store any information from this file.

OUR COMMITMENT TO DATA SECURITY

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

NOTIFICATION OF CHANGES

If we decide to change our policies, we will post the changes along with the policy effectiveness date on this page.  This allows our website visitors to be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will post that notification on this page.

dan N.
1718741141
Joseph Le my technician was very thorough and made sure my unit is working the way its supposed to. Comfort squad has always been a pleasure when servicing my home!
Juan G.
1718729344
Young man was very professional, a knowledgeable and did his job as expected
Ryan L.
1718662333
☆☆☆☆☆Thank you to Joseph Le with Comfort Squad heating & cooling for making my life very comfortable at home with the two new AC units! I finally get a real company for all of my Heating and cooling needs. They are the REAL DEAL. Straight forward and no Red tape! He was very thourough with everything and made my tune up process very easy! Thank you so much!☆☆☆☆☆
Roberto E.
1718643726
Went into great detail on AC unit. Checked everything
Paul D.
1718407582
Joseph Le did an OUTSTANDING job. Professional, prompt and affordable.
Noe F.
1718300962
Joseph was phenomenal! He came out and was very thorough and did an amazing job. Call Comfort Squad for all your AC Needs!
Norma F.
1718232357
Joseph was excellent
John G.
1718215277
Technician Joseph did an awesome job servicing my AC unit. He was very informative and thorough in his service.
Evelyn Q.
1718138128
I had a Cooling Tune-Up and Performance Inspection done today at my home. Joseph was PHENOMENAL, he explained everything in detailed and he went above and beyond. Joseph and Comfort Squad has ⭐️⭐️⭐️⭐️⭐️ if you need any maintenance or a new unit contact Joseph at Comfort Squad.
Aaron B.
1717719446
Very professional service from Joe our technician. We recommend Comfort Squad for quick professional and clean service.
Carlos A.
1717538520
Francisco and Joseph comfort squad techs, were very professional and extremely polite and clean after himself in the work area. It's rare companies clean after they are done. All the employees always keep you informed of the process. The time it will take them and always put on shoe covers when entering your home. Been hiring them since 2018. The ac company are endless but I never had a bad experience with comfort squad.
Angelina G.
1717534529
The technician was very knowledgeable and helpful!
Renee T.
1717520192
Joesph has been awesome. Took photos to explain what he was doing. Explained in detail.High recommended
Mehdi Q.
1717015205
Great service. Joseph was very thorough.
Anchalee R.
1716923549
Joseph was awesome, very fast and super friendly. He was prompt and definitely got everything done in such a timely manner. I’m highly satisfied with his work.
Christina C.
1716908763
Joseph was very efficient and thorough! He did a great job, cleaned up, and explained everything very well.
Michael W.
1716834971
These guys are top-notch. Been working with them for the past four years and I can't say enough about them. My most recent appointment was with Francisco and he's extremely knowledgeable and was as friendly as all the other technicians I've worked with over the past four years.A one hundred percent recommend the Comfort Squad!
Chirag R.
1716825308
Eric Ramirez has been maintaining our units for past few years and they work smoothly. Eric is detailed and diligently works through all steps explaining everything, thank you Comfort Squad!
Mike B.
1716663800
Awesome service! Carlos was very thorough and explained everything! I highly recommend!
Paula B.
1716658099
Joseph did a very good job.
Carolyn D.
1716589663
They were courteous…finished the job fairly quickly.
Cadance W.
1715881302
Great service and honest
Lisa M.
1715869956
These guys are so professional and extremely knowledgeable. I would recommend this company for no other reason that their technicians are amazing.
Mark H.
1715606859
Great people, honest and very easy to work with. They never try to sell you something you do not need. Recommend for any new system purchases.
David G
1715364660
Erik showed up. Did a terrific job. Good conversation. I like it when the technician talks and explains things. I always did when I was a technician at my job. You should always be able to talk and work at the same time because customers want that these days. Okay not all customers but a good majority. Check the outside took the unit completely apart so that the coils could be cleaned correctly vacuumed out all of the leaves in the bottom of the unit. And of course before he did all of this he checked the unit to make sure it was running properly with the correct amount of freon in it. After he was finished doing the outside he came in the inside and checked the blower wheel and the coils. Found a little bit of mold in the distribution box. Offered to sell me a UV light and a new for about $1,500, but I just don't believe that the mold is that much of an issue yet. I feel like that should have been offered when the unit was installed back in 2018 if they knew mold could be a problem on coils. I may look at adding my own UV light to the Box after doing some research.Although at this point let me tell you I like being informed. That may not be for everyone. But I want to know what's happening. I don't want to find out several years from now that I should have done something.Now at least I know to keep an eye on it and I'll watch it over the next 6 months and it gets really bad then I will consider putting a professional light in there I know they make some pretty neat ultraviolet lighting.The other thing I like about Comfort Air is the fact that it's a family-run organization. It hasn't become a huge faceless Corporation. And they take care of you like family. I can tell you that when I had my AC system installed a number of years ago I did look at other companies. And Edgar- God Rest his soul- gave me the best deal. And you know what he didn't give me the cheapest air conditioner. He gave me the air conditioner I needed to take care of my residence. And he was still competitive with anyone else out there. Comfort Air they are good people that can be trusted to take care of you correctly whether it's a new air conditioner or whether it's Servicing an air conditioner you already have.
leslie K.
1715197654
Comfort Squad has got to be the best air condition/ heating company in Houston. Their technician, Francisco Nino proves to be highly skilled and professional. They're clean, neat and orderly. I highly recommend Comfort Squad for all of anyone's a/c and heating needs.
Joe A.
1715016980
Very professional. I received good advice and possible solutions. Erik was very courteous and respectful.
Toya A.
1714853463
Erick was amazing. He did magic on my a/c . I would definitely recommend.
Jeffrey W.
1714605574
Service was amazing!! Tech was very professional and explained everything along the way.
bran E.
1714524606
All I can say if you want honest expert service then comfort squad the A/C company to get. Erik is top notch technican very professional.
David N.
1714502311
Very reliable and fair pricing
Ken B.
1714425215
Always on timeAnd very thorough
Christela M.
1714420279
Great company
Beth S.
1714238890
Carlos P. was very thorough in his inspection of my A/C units (inside and out), changed the filters, installed UV lights and helped address and come up with a plan to reduce the humidity in my house. He arrived on time with a smile and was very professional. Thank you Carlos and Comfort Squad!
Andrew S.
1714153325
Very professional, completed a/c tune up
Jonathan L.
1714068129
Carlos came out to my house for a cooling system tune up. He arrived on time and was very professional. He was very thorough and took time to explain everything he was doing. Definitely recommend this company.
Pallavi R.
1714066695
The Comfort Squad is phenomenal! They have helped us with our heating and cooling needs for the last 3 years and continue to oversee our home’s energy needs. The team/squad is extremely professional, efficient, detailed and thorough with their work! I/my home definitely recommends them 👍🏽👍🏽
Joseph B.
1713997820
Excellent communication. Text and email to confirm appointment, remind the day before, and alert when technician is on the way. Technicians are courteous, knowledgeable, thorough, and professional. Make extra efforts to keep your house clean, e.g., wear shoe covers, place a mat underneath folding attic ladder, etc. I highly recommend them.
Dwine F.
1713886714
Everyone was courteous and you very much have a blessed day
Maggie A.
1713825291
Francisco is always friendly and shares all info about my system. Great company
JackieMarcus C.
1713815113
Service is always great and on time. Every time I get a thorough explanation of what's going on. Kudos to Francisco!
Marnie I.
1713812929
Comfort Squad installed a new unit and ducts for our home a few years ago. Great service and their technicians are very knowledgeable and helpful. Their monthly maintenance program is worth it!
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