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THE REVIEWS ARE IN—
WE’RE ACES!


If we could give our customers ratings, all of you would get five stars! We love working with you—and, based on your reviews, the feeling is mutual!

Comfort Squad Heating & Cooling
Excellent
4.9
Based on 255 reviews
review us on
These guys are top-notch. Been working with them for the past four years and I can't say enough about them. My most recent appointment was with Francisco and he's extremely knowledgeable and was as friendly as all the other technicians I've worked with over the past four years.A one hundred percent recommend the Comfort Squad!
Response from the owner: Thank you for the excellent feedback, Michael! We're thrilled to hear about your positive experience with our team, especially Francisco. Your continuous support over the four years fuels our commitment to do better every time. Looking forward to serving you again in the future.
Eric Ramirez has been maintaining our units for past few years and they work smoothly. Eric is detailed and diligently works through all steps explaining everything, thank you Comfort Squad!
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Awesome service! Carlos was very thorough and explained everything! I highly recommend!
Response from the owner: Thank you for such a positive review, Mike! It's great to hear about your awesome experience with Carlos. He's certainly a valuable member of our team. We look forward to serving you in the future!
Joseph did a very good job.
Response from the owner: We are so glad to hear it! Thank you for your review!
They were courteous…finished the job fairly quickly.
Response from the owner: Thanks for the positive review Carolyn!
Great service and honest
Response from the owner: Thank you for your feedback, Cadance! We're glad to hear you appreciated our service and honesty. Looking forward to serving you again.
These guys are so professional and extremely knowledgeable. I would recommend this company for no other reason that their technicians are amazing.
Response from the owner: Thanks for the positive review Lisa!
Great people, honest and very easy to work with. They never try to sell you something you do not need. Recommend for any new system purchases.
Response from the owner: Thank you for the review! We appreciate your feedback Mark.
Erik showed up. Did a terrific job. Good conversation. I like it when the technician talks and explains things. I always did when I was a technician at my job. You should always be able to talk and work at the same time because customers want that these days. Okay not all customers but a good majority. Check the outside took the unit completely apart so that the coils could be cleaned correctly vacuumed out all of the leaves in the bottom of the unit. And of course before he did all of this he checked the unit to make sure it was running properly with the correct amount of freon in it. After he was finished doing the outside he came in the inside and checked the blower wheel and the coils. Found a little bit of mold in the distribution box. Offered to sell me a UV light and a new for about $1,500, but I just don't believe that the mold is that much of an issue yet. I feel like that should have been offered when the unit was installed back in 2018 if they knew mold could be a problem on coils. I may look at adding my own UV light to the Box after doing some research.Although at this point let me tell you I like being informed. That may not be for everyone. But I want to know what's happening. I don't want to find out several years from now that I should have done something.Now at least I know to keep an eye on it and I'll watch it over the next 6 months and it gets really bad then I will consider putting a professional light in there I know they make some pretty neat ultraviolet lighting.The other thing I like about Comfort Air is the fact that it's a family-run organization. It hasn't become a huge faceless Corporation. And they take care of you like family. I can tell you that when I had my AC system installed a number of years ago I did look at other companies. And Edgar- God Rest his soul- gave me the best deal. And you know what he didn't give me the cheapest air conditioner. He gave me the air conditioner I needed to take care of my residence. And he was still competitive with anyone else out there. Comfort Air they are good people that can be trusted to take care of you correctly whether it's a new air conditioner or whether it's Servicing an air conditioner you already have.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Comfort Squad has got to be the best air condition/ heating company in Houston. Their technician, Francisco Nino proves to be highly skilled and professional. They're clean, neat and orderly. I highly recommend Comfort Squad for all of anyone's a/c and heating needs.
Response from the owner: Thank you for the review! We appreciate your feedback leslie.
Very professional. I received good advice and possible solutions. Erik was very courteous and respectful.
Response from the owner: We appreciate your feedback. Thank you for the review!
Erick was amazing. He did magic on my a/c . I would definitely recommend.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Service was amazing!! Tech was very professional and explained everything along the way.
Response from the owner: We are so glad to hear it! Thank you for your review!
All I can say if you want honest expert service then comfort squad the A/C company to get. Erik is top notch technican very professional.
Response from the owner: Thanks for the positive review bran!
Very reliable and fair pricing
Response from the owner: We are glad to hear that you found our services reliable and our pricing fair, David. Thanks for the stellar review. We're here to provide the best service possible!
Always on timeAnd very thorough
Response from the owner: Thank you for your kind words, Ken! We're proud of our punctuality and thoroughness and are delighted to know that you have noted these qualities too.
Great company
Response from the owner: Thank you for sharing your kind words, Christela! It's lovely to hear that you think Comfort Squad Air is great. We'll continue doing our best to keep up with your expectations.
Carlos P. was very thorough in his inspection of my A/C units (inside and out), changed the filters, installed UV lights and helped address and come up with a plan to reduce the humidity in my house. He arrived on time with a smile and was very professional. Thank you Carlos and Comfort Squad!
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Very professional, completed a/c tune up
Response from the owner: Hi Andrew! We appreciate the review and are glad we could be of service!
Carlos came out to my house for a cooling system tune up. He arrived on time and was very professional. He was very thorough and took time to explain everything he was doing. Definitely recommend this company.
The Comfort Squad is phenomenal! They have helped us with our heating and cooling needs for the last 3 years and continue to oversee our home’s energy needs. The team/squad is extremely professional, efficient, detailed and thorough with their work! I/my home definitely recommends them 👍🏽👍🏽
Response from the owner: We appreciate your feedback. Thank you for the review!
Excellent communication. Text and email to confirm appointment, remind the day before, and alert when technician is on the way. Technicians are courteous, knowledgeable, thorough, and professional. Make extra efforts to keep your house clean, e.g., wear shoe covers, place a mat underneath folding attic ladder, etc. I highly recommend them.
Response from the owner: Thank you so much for your kind words, Joseph. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you and look forward to working with you again in the future.
Everyone was courteous and you very much have a blessed day
Response from the owner: Thank you so much for your 5 Star review Dwine!
Francisco is always friendly and shares all info about my system. Great company
Response from the owner: Thank you for your kind words, Maggie! Francisco will be delighted to hear your appreciation. We will ensure your compliments reach him. We are glad to know that you are satisfied with our service.
Service is always great and on time. Every time I get a thorough explanation of what's going on. Kudos to Francisco!
Response from the owner: Thank you for your kind words, JackieMarcus! We're thrilled to hear you've had a great experience with us and that Francisco was able to assist you so well. We'll surely pass your kudos onto him.
Comfort Squad installed a new unit and ducts for our home a few years ago. Great service and their technicians are very knowledgeable and helpful. Their monthly maintenance program is worth it!
Response from the owner: We are so glad to hear it! Thank you for your review!
Very nice got to the problem right away...thank you soooo much ...very professional
Response from the owner: Thanks for the positive review Mer!
Erik Rameriz did a great job and is always professional and knowledgeable! Thanks Erik!
Response from the owner: Thank you for taking the time to share your review with us!
Excellent service, the personnel they have working here are very professional and knowledgeable. I have never been disappointed when using Comfort Squad. I wish more companies cared about their customers and provided service like they do!
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Super personable! Very thorough! Amazing work and great customer service!
Response from the owner: Thank you for taking the time to share your review with us!
The staff are professional, knowledgeable and polite. Erik Ramirez and Carlos Puente who came to diagnose and to fix the AC issues are trustworthy and they kept us in the loop while they were fixing the AC. They also listened to my complaint with good attitude. The scheduling of the appointments were quick and responsive too. This company is very good and reliable as you can tell from the staff they pick.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Erik is very knowledgeable and fixed my system fast
Response from the owner: Thanks for the positive review Daniela!
Francisco did a great job. Great attitude and very professional.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Erik came out today to troubleshoot my system. He was very polite and punctual. He had all his gadgets ready and was very knowledgeable to all my questions and concerns. He explained everything about what he was doing and took lots of pictures for reference should I need Comfort Squad to come out at a later date. Erik even suggested additional upgrades to my unit for even better performance with out making me feel obligated to purchase. I am very glad I made Comfort Squad my AC company. I would recommend to anybody thinking about getting a new unit or needing routine maintenance on an existing unit.
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Erik great service and very respectful
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Emmanuel, Carlos and their crew were professional and personal at every turn. Everyone was kind and courteous and very detail oriented. They spent hours with me answering every question without hesitation or complaint. I trust them, and in this market, this means everything to me. They showed me everything at every step. They did not oversell me or push me in any way.I would recommend Comfort Squad to anyone needing their services. They went above and beyond for my home, for my family. I appreciate them so much!
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Immanuel went above and beyond in helping me find a unit that would fit my budget. I was impressed with the quality of service I received. I would highly recommend Comfort Squad, very professional, courteous, and trustworthy team. Comfort Squad exceeded my expectations.
Response from the owner: We are so glad to hear it! Thank you for your review!
I've purchased the entire system 7 years ago from comfort squad and they have kept the maintenance in top shape, huge thanks to our technician Erik for his professionalism and dedication of work 💪.I will always recommend this company for any needs in A/C and heating, comfort squad beyond and above.Amador Hernandez
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
My technician Eric Ramirez was very efficient with the services provided. Eric explained everything with ease and offered insight on the functioning of my AC system. I am honored to have him as my technician.I am a satisfy customer!
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Friendly, knowledgeable, Technician. Has serviced our Unit several times for seasonal readiness and always satisfied.
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
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Christina C.
1716908763
Joseph was very efficient and thorough! He did a great job, cleaned up, and explained everything very well.
Michael W.
1716834971
These guys are top-notch. Been working with them for the past four years and I can't say enough about them. My most recent appointment was with Francisco and he's extremely knowledgeable and was as friendly as all the other technicians I've worked with over the past four years.A one hundred percent recommend the Comfort Squad!
Chirag R.
1716825308
Eric Ramirez has been maintaining our units for past few years and they work smoothly. Eric is detailed and diligently works through all steps explaining everything, thank you Comfort Squad!
Mike B.
1716663800
Awesome service! Carlos was very thorough and explained everything! I highly recommend!
Paula B.
1716658099
Joseph did a very good job.
Carolyn D.
1716589663
They were courteous…finished the job fairly quickly.
Cadance W.
1715881302
Great service and honest
Lisa M.
1715869956
These guys are so professional and extremely knowledgeable. I would recommend this company for no other reason that their technicians are amazing.
Mark H.
1715606859
Great people, honest and very easy to work with. They never try to sell you something you do not need. Recommend for any new system purchases.
David G
1715364660
Erik showed up. Did a terrific job. Good conversation. I like it when the technician talks and explains things. I always did when I was a technician at my job. You should always be able to talk and work at the same time because customers want that these days. Okay not all customers but a good majority. Check the outside took the unit completely apart so that the coils could be cleaned correctly vacuumed out all of the leaves in the bottom of the unit. And of course before he did all of this he checked the unit to make sure it was running properly with the correct amount of freon in it. After he was finished doing the outside he came in the inside and checked the blower wheel and the coils. Found a little bit of mold in the distribution box. Offered to sell me a UV light and a new for about $1,500, but I just don't believe that the mold is that much of an issue yet. I feel like that should have been offered when the unit was installed back in 2018 if they knew mold could be a problem on coils. I may look at adding my own UV light to the Box after doing some research.Although at this point let me tell you I like being informed. That may not be for everyone. But I want to know what's happening. I don't want to find out several years from now that I should have done something.Now at least I know to keep an eye on it and I'll watch it over the next 6 months and it gets really bad then I will consider putting a professional light in there I know they make some pretty neat ultraviolet lighting.The other thing I like about Comfort Air is the fact that it's a family-run organization. It hasn't become a huge faceless Corporation. And they take care of you like family. I can tell you that when I had my AC system installed a number of years ago I did look at other companies. And Edgar- God Rest his soul- gave me the best deal. And you know what he didn't give me the cheapest air conditioner. He gave me the air conditioner I needed to take care of my residence. And he was still competitive with anyone else out there. Comfort Air they are good people that can be trusted to take care of you correctly whether it's a new air conditioner or whether it's Servicing an air conditioner you already have.
leslie K.
1715197654
Comfort Squad has got to be the best air condition/ heating company in Houston. Their technician, Francisco Nino proves to be highly skilled and professional. They're clean, neat and orderly. I highly recommend Comfort Squad for all of anyone's a/c and heating needs.
Joe A.
1715016980
Very professional. I received good advice and possible solutions. Erik was very courteous and respectful.
Toya A.
1714853463
Erick was amazing. He did magic on my a/c . I would definitely recommend.
Jeffrey W.
1714605574
Service was amazing!! Tech was very professional and explained everything along the way.
bran E.
1714524606
All I can say if you want honest expert service then comfort squad the A/C company to get. Erik is top notch technican very professional.
David N.
1714502311
Very reliable and fair pricing
Ken B.
1714425215
Always on timeAnd very thorough
Christela M.
1714420279
Great company
Beth S.
1714238890
Carlos P. was very thorough in his inspection of my A/C units (inside and out), changed the filters, installed UV lights and helped address and come up with a plan to reduce the humidity in my house. He arrived on time with a smile and was very professional. Thank you Carlos and Comfort Squad!
Andrew S.
1714153325
Very professional, completed a/c tune up
Jonathan L.
1714068129
Carlos came out to my house for a cooling system tune up. He arrived on time and was very professional. He was very thorough and took time to explain everything he was doing. Definitely recommend this company.
Pallavi R.
1714066695
The Comfort Squad is phenomenal! They have helped us with our heating and cooling needs for the last 3 years and continue to oversee our home’s energy needs. The team/squad is extremely professional, efficient, detailed and thorough with their work! I/my home definitely recommends them 👍🏽👍🏽
Joseph B.
1713997820
Excellent communication. Text and email to confirm appointment, remind the day before, and alert when technician is on the way. Technicians are courteous, knowledgeable, thorough, and professional. Make extra efforts to keep your house clean, e.g., wear shoe covers, place a mat underneath folding attic ladder, etc. I highly recommend them.
Dwine F.
1713886714
Everyone was courteous and you very much have a blessed day
Maggie A.
1713825291
Francisco is always friendly and shares all info about my system. Great company
JackieMarcus C.
1713815113
Service is always great and on time. Every time I get a thorough explanation of what's going on. Kudos to Francisco!
Marnie I.
1713812929
Comfort Squad installed a new unit and ducts for our home a few years ago. Great service and their technicians are very knowledgeable and helpful. Their monthly maintenance program is worth it!
Mer M.
1713643523
Very nice got to the problem right away...thank you soooo much ...very professional
Joe D.
1713537421
Erik Rameriz did a great job and is always professional and knowledgeable! Thanks Erik!
ed G.
1713395226
Excellent service, the personnel they have working here are very professional and knowledgeable. I have never been disappointed when using Comfort Squad. I wish more companies cared about their customers and provided service like they do!
Jeff C.
1712947616
Super personable! Very thorough! Amazing work and great customer service!
Susana L.
1712757129
The staff are professional, knowledgeable and polite. Erik Ramirez and Carlos Puente who came to diagnose and to fix the AC issues are trustworthy and they kept us in the loop while they were fixing the AC. They also listened to my complaint with good attitude. The scheduling of the appointments were quick and responsive too. This company is very good and reliable as you can tell from the staff they pick.
Daniela R.
1712687134
Erik is very knowledgeable and fixed my system fast
Hector G R
1712599675
Francisco did a great job. Great attitude and very professional.
Ralph G.
1712089185
Erik came out today to troubleshoot my system. He was very polite and punctual. He had all his gadgets ready and was very knowledgeable to all my questions and concerns. He explained everything about what he was doing and took lots of pictures for reference should I need Comfort Squad to come out at a later date. Erik even suggested additional upgrades to my unit for even better performance with out making me feel obligated to purchase. I am very glad I made Comfort Squad my AC company. I would recommend to anybody thinking about getting a new unit or needing routine maintenance on an existing unit.
Jarrica Desantiago [.
1712009958
Erik great service and very respectful
J S.
1711593767
Emmanuel, Carlos and their crew were professional and personal at every turn. Everyone was kind and courteous and very detail oriented. They spent hours with me answering every question without hesitation or complaint. I trust them, and in this market, this means everything to me. They showed me everything at every step. They did not oversell me or push me in any way.I would recommend Comfort Squad to anyone needing their services. They went above and beyond for my home, for my family. I appreciate them so much!
Abelardo J.
1710957812
Immanuel went above and beyond in helping me find a unit that would fit my budget. I was impressed with the quality of service I received. I would highly recommend Comfort Squad, very professional, courteous, and trustworthy team. Comfort Squad exceeded my expectations.
A
1710416054
I've purchased the entire system 7 years ago from comfort squad and they have kept the maintenance in top shape, huge thanks to our technician Erik for his professionalism and dedication of work 💪.I will always recommend this company for any needs in A/C and heating, comfort squad beyond and above.Amador Hernandez
Uriel A.
1710279111
My technician Eric Ramirez was very efficient with the services provided. Eric explained everything with ease and offered insight on the functioning of my AC system. I am honored to have him as my technician.I am a satisfy customer!
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